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Privacy Policy

Suncia is responsible for the processing of personal data as described in this privacy statement.

Contact details:

Melbournestraat 66
3047BJ Rotterdam
The Netherlands
Phone number: +31 6 471 037 99
Email: [email protected]
Chamber of Commerce number: 84032499
This page was updated on May 28, 2024.

What data do we collect from you?

Suncia processes your personal data when you use our services and/or when you provide this information to us yourself. This can happen, for example, when you create an account, place an order or register for our newsletter. The processing of personal data always takes place in accordance with the applicable laws and regulations, including the AVG (GDPR).

Below you will find an overview of the personal data we process:

  • First and last names
  • Gender
  • Date of birth
  • Business address details
  • Business phone number
  • Business e-mail address
  • IP address
  • Other personal data that you actively provide, for example when creating an account, in correspondence or by telephone
  • Information about your activities on our website
  • Business bank account number
  • Overview of your orders
  • Overview of your payments

Processing of special and/or sensitive personal data

Our website does not intend to collect data about website visitors under the age of 16, unless they have permission from a parent or guardian. However, we cannot check whether a visitor is older than 16 years. We therefore advise parents to be involved in the online activities of their children to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal data about minors without permission, please contact us at [email protected]. We will then delete this information.

How do we use your data?

The information you provide enables us to provide you with access to all parts of our website and to provide you with the goods or services you have requested. We may also send you invoices or contact you regarding orders or deliveries. In addition, we use and analyze the information collected to manage, support, improve and develop our business activities.

We also use your information to contact you and hear your views on our services. We sometimes inform you about important changes or developments on our website or with regard to our services. If you would prefer not to be contacted by us in the future, please let us know. You can send an e-mail to [email protected] or contact our customer service on telephone number +31 6 471 037 99.

Automated decision-making

Suncia does not make decisions with major consequences for individuals based on automated processing. This means that decisions are not made by computer programs or systems alone, without human intervention (eg Suncia employees).

Sharing personal data with third parties

Suncia does not sell your information to third parties and only provides it if necessary for the execution of our agreement with you or to comply with a legal obligation. We conclude processing agreements with companies that process your data on our behalf, to guarantee the same level of security and confidentiality. Suncia remains responsible for these processing operations.

Security and data retention period

We take security measures, including security software, to protect your data against unauthorized access, unlawful processing, accidental loss, destruction or damage. We keep your data for a reasonable period of time or as long as required by law.

Cookies and similar technologies we use

Cookies are small amounts of information that we store on your computer, tablet or smartphone. Unless you have indicated that you object to cookies when providing your details, our system will place cookies on your computer when you log in to the website. Suncia uses functional, analytical and tracking cookies. Cookies make it easier for you to log in and use our site on future visits. They also enable us to monitor website traffic and tailor content to your preferences. You can set your computer to refuse cookies. Instructions for this can be found at []. Please note, however, that certain features of our website may not be available if you choose to decline cookies. If you no longer wish to receive cookies in the future, please let us know.

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